Privacy Policy
Presence website is owned by Presence App and Platform, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Presence, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Presence website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Presence, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via admin@presenceapp.ca.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to admin@presenceapp.ca.
MOBILE APPLICATION PRIVACY POLICY
Last Updated: 2025-12-10
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE PRESENCE APPLICATION.
1. INTRODUCTION
Presence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using the App, you consent to the data practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
2.1. Information You Provide to Us
We collect information that you provide directly to us, including:
Account Information: Name, email address, password, and profile information
Profile Information: Profile picture, bio, location (if provided), and user preferences
User Content: Posts, comments, reviews, and other content you create or share through the App
Communication Information: Information you provide when contacting us for support or inquiries
Business/Organization Information: If you register as a business or community group, we collect business name, description, contact information, location, hours, logo, and other business-related information
2.2. Information We Collect Automatically
When you use the App, we automatically collect certain information, including:
Device Information: Device type, operating system, unique device identifiers, and mobile network information
Usage Information: How you interact with the App, features you use, pages you view, and time spent on the App
Location Information: If you grant permission, we may collect your precise or approximate location to provide location-based features
Log Information: IP address, access times, app crashes, and other system activity
2.3. Information from Third Parties
We may receive information about you from third parties, including:
Authentication Services: Information from authentication providers (e.g., email verification)
Social Media Platforms: If you choose to connect your social media accounts
Business Partners: Information from businesses or community groups you interact with
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide, maintain, and improve the App and its features
Create and manage your account
Process transactions and send related information
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Personalize your experience and provide content and features relevant to your interests
Monitor and analyze trends, usage, and activities in connection with the App
Detect, prevent, and address technical issues and fraudulent or illegal activity
Facilitate connections between users, community groups, and businesses
Send you marketing communications (with your consent, where required by law)
Comply with legal obligations and enforce our Terms and Conditions
4. HOW WE SHARE YOUR INFORMATION
4.1. Public Information
Some information you provide may be publicly visible, including:
Your profile information (name, profile picture, bio)
Business or community group listings and information
User-generated content you post or share publicly
4.2. Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Cloud storage and hosting services (e.g., Supabase)
Analytics providers
Payment processors (if applicable)
Customer support services
Marketing and advertising partners
4.3. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.5. Protection of Rights
We may disclose your information when we believe it is necessary to:
Protect our rights, privacy, safety, or property
Enforce our Terms and Conditions
Prevent fraud or other illegal activity
Protect the rights, property, or safety of our users or others
5. DATA STORAGE AND SECURITY
5.1. Data Storage
Your information is stored on secure servers and may be processed and stored in the United States, Canada, or other countries where our service providers operate. By using the App, you consent to the transfer of your information to these locations.
5.2. Security Measures
We implement appropriate technical and organizational security measures to protect your information, including:
Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
5.3. Data Retention
We retain your information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
6. YOUR RIGHTS AND CHOICES
6.1. Access and Update
You can access and update your account information at any time through the App settings or by contacting us.
6.2. Account Deletion
You can delete your account at any time through the App settings. When you delete your account, we will delete your personal information, subject to certain exceptions for legal compliance.
6.3. Location Information
You can control location information through your device settings. If you disable location services, some features of the App may not function properly.
6.4. Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those messages or by contacting us.
6.5. Data Portability
You may request a copy of your personal information in a structured, machine-readable format by contacting us.
6.6. Right to Withdraw Consent
Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
7. CHILDREN'S PRIVACY
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
8. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.
9. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, and disclose
The right to delete your personal information
The right to opt out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights
10. EUROPEAN PRIVACY RIGHTS
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
The right to access your personal information
The right to rectify inaccurate personal information
The right to erasure ("right to be forgotten")
The right to restrict processing of your personal information
The right to data portability
The right to object to processing of your personal information
The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
11. CANADIAN PRIVACY RIGHTS
If you are located in Canada, you have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:
The right to access your personal information
The right to request correction of inaccurate information
The right to file a complaint with the Privacy Commissioner of Canada
12. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, and similar tracking technologies to collect information about your use of the App. You can control cookies through your device or browser settings, though this may affect the functionality of the App.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App or by other reasonable means. Your continued use of the App after any such changes constitutes your acceptance of the new Privacy Policy.
14. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.
15. ACKNOWLEDGMENT
BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.